FAQ

Yes we do!
There are a few steps to make this happen:

1. Fill out resale certificate HERE.
   Follow instructions for your state.
   Please Note: You must be a registered business with a valid tax exempt/resale certificate provided by your state to qualify.
   
2. Email completed resale certificate to customerservice@mixiemarket.com in the subject line; indicate you're applying for "tax exempt status".
   
3. Next create an account on mixiemarket.com (you can find the account icon at the top of our home page next to the shopping cart on a desktop computer).
   You must use the same email address you have used to create your Mixie Market account for all email communications.
   
4. Once your account has been created we can set up tax exempt status on our end.
   This can take 24 to 48 hrs. We will send you an email confirmation that your account was successfully created or if there is an issue.
   Please note that you are not tax-exempt until you receive a notification. 
   
5. You will always need to log into your customer account to place orders to receive your tax exempt status.
   If you place an order without logging into your account you will not receive tax exempt status.

We currently offer bulk discounts on cases only.
**Discount not available on singles, sample packs and cases of seconds**
12+ cases = 10% OFF | 24+ cases = 15% OFF | 36+ cases = 20% OFF
Discounts are automatically applied in cart.
Discounts are subject to change without notice.

We offer $39 Flat Rate Economy Shipping on orders totaling over $199 (this excludes sales tax).
Shipping rate is automatically applied at checkout.
Flat rate shipping applies to Continental US only.
Orders over 300 lbs may have additional fees that are required. To find out more please see our Shipping Policy

Yes we do!
We are located in North Richland Hills TX and offer pickup on Mon & Thu from 10am to 12 pm. Just choose "Pickup in Store" at checkout.
We will email you within 24hrs to schedule your pickup day, time and instructions.
You can read more about our Shipping and Pickup Policies HERE

You can find us on Faire

Besides the USA we ship to Canada and Australia via Faire. Login or Sign Up HERE to make a purchase.

Mixie colored glass jars have a painted enamel tint applied to the exterior of each jar. Enamel is not applied to interior of jar.
This makes the coloring process more efficient and cost effective.
Due to the nature of the manufacturing process, subtle variations in the tint may occur, these variations may show slightly darker or lighter coloring in areas when filled with a light colored substance such as candle wax or creams.

Please Note: The actual glass itself is not colored.

Dishwasher is not recommended. Hand washing is best and the preferred method.

Yes, Mixie jars are food safe. Coloring is applied to outside of jar only.

No, we offer our Mixie lids separately so you can customize your look.

Each case of 12 Mixie jars are packed in a reusable carton with molded foam padding for secure shipping. This is perfect packing to reship case pack orders to your clients and will save you money on additional packaging in the long run.

Yes, this is one of the most commonly used jars for candle making.
Please use common sense when using the Mixie jar for candle making. Always put Mixie jar on heat safe surface, at no time directly on furniture. Never burn a candle all the way to the base of the jar, discontinue burning when 1/2" of wax remains in the container.

No, we highly suggest you remove the lid liner for making candles especially for resale. Liner could melt or catch fire if lid is used to extinguish a burning candle.

"Wet spots" naturally occur due to changes in temps as the wax expands and contracts due to its surrounding temps. Part of the candle making journey is testing different waxes, oils, and temperatures. Figure out what works best for you and run with it!
We have noticed a very large reduction in "wet spots" by waiting several days after candle is poured then going back and using a heat gun to start melting the sides of jar from bottom to the top of jar. As the wax melts you will see very small air bubbles that were trapped begin to rise to the top. Heat until all bubbles have risen. You might need to reheat tops of candle to get a nice smooth finish when this process is completed. This is an extra step but really seems to help. Remember candle making is trial and error, have fun with it!

Yes & No, it depends on the adhesive of the label.
Stronger adhesives can pull the painted finish off while weaker ones remove with no damage at all.
We highly suggest using a label jig to get the perfect placement every time.